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Brilliant Fulfillment

Service

Pick & Pack Fulfillment With a 99.8% Accuracy Rate

Brilliant Fulfillment runs pick and pack operations at a 99.8% accuracy rate across retail and D2C shipments — order after order, ensuring a positive customer experience.

How We Hit 99.8% Accuracy

  • We scan when we pick. We scan when we pack.
  • Wrong item picked? Our system stops until the correct item is verified through scanning.
  • D2C orders are video recorded during the packout process, using technology that documents each SKU included in the shipment to verify order accuracy and provide an added layer of quality assurance.
  • Real-time inventory counts through our cloud-based WMS — no guessing what's actually on the shelf.

Fast, Reliable Shipping From the Center of the Country

Our facility is in the Dallas–Fort Worth logistics hub, letting us reach roughly 93% of the Continental U.S. within a 2-3 day ground shipment. That means orders picked and packed accurately also arrive fast — a combination that shows up directly in customer reviews.

Built for Every Order Type

Single-item D2C orders, multi-SKU subscription boxes, retail case-pack shipments, or B2B pallet orders — our pick and pack process scales across order complexity without sacrificing accuracy.

FAQ

Questions About Picking + Packing

Frequently asked questions

Ready to hand off fulfillment?

Tell us your SKU count, order volume and storage requirements — we will come back with pricing and a realistic onboarding timeline.

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