About Us
Smarter fulfillment for a better customer experience
Brilliant Fulfillment is a 3PL that offers climate-controlled warehousing services to D2C and B2B brands from a single 240,000 square foot facility in the DFW area. Our goal is to simplify and streamline your fulfillment needs so that you can spend time doing what you do best.
Who we are
Brilliant Fulfillment is a third-party logistics (3PL) provider based in Grapevine, Texas, specializing in 100% climate-controlled warehousing for health, beauty and supplement brands, as well as general D2C and B2B fulfillment. Founded in 2013, the company operates a facility totaling roughly 240,000 square feet, integrates with Shopify, WooCommerce, Magento and 70+ order sources, and maintains a 99.8% pick-and-pack accuracy rate.
The facts, in one place
- Founded
- 2013
- Facility
- One HVAC-controlled building in Grapevine, TX
- Square footage
- 240,000 sq ft
- Compliance
- FDA registered, GDP certified
- Pick-and-pack accuracy
- 99.8%
- Order sources integrated
- 70+
Brilliant Fulfillment was founded in 2013 when a need was recognized for air-conditioned warehousing to serve the fulfillment needs of the health and beauty industries. What started with 1,000 square feet and a single customer, BFF has now grown to 240,000 square feet in DFW serving a diverse customer base by providing best-in-class customer experiences. When you start working with us you will quickly come to understand why we’re your new BFF!
That heritage is why climate control was never an add-on service, and why lot control, expiration-date tracking and FEFO picking are standard rather than bolted on. The operation is FDA registered and GDP certified. From Grapevine, Texas, roughly 93% of the U.S. population is reachable in 2-3 day ground.
A Seamless Journey. Delivered with Care.
At Brilliant Fulfillment, we make fulfillment simple and stress-free. From receiving to delivery, our expert team handles every detail so you can focus on growing your business while we deliver exceptional experiences to your customers.
Our 6-Step Fulfillment Process
Our six-step fulfillment process- 1
Receive & Inspect
We receive your inventory, inspect it for accuracy, and securely check it into our system.
- 2
Inventory Management
Your products are safely stored and tracked in real time within our climate-controlled facility.
- 3
Order Received
Orders flow seamlessly from your eCommerce store or marketplace directly into our system.
- 4
Pick & Pack
We carefully pick and pack every order with 99.8% accuracy, ready for shipment.
- 5
Ship & Deliver
Orders are shipped efficiently through trusted carriers to reach your customers on time.
- 6
Real-Time Visibility
Track inventory, orders, and shipments 24/7 through our cloud-based WMS.
Ready to hand off fulfillment?
Tell us your SKU count, order volume and storage requirements — we will come back with pricing and a realistic onboarding timeline.