Contact
Talk to the team in Grapevine
Pick the path that matches what you need and you will reach the right people first time.
Request a Quote
Pricing, onboarding timelines and new business. Share your volumes and storage requirements and we will come back with real numbers.
Sales
(972) 668-9631Start a quoteDeliveries
Dock appointments for inbound deliveries and outbound pickups, delivery addresses, receiving hours and what to bring.
Receiving
(972) 668-9630Delivery instructionsCustomer Service
Already shipping with us? Reach your account team for inventory questions, order status and day-to-day support.
Main line
(972) 668-9630Email sales@brilliantfulfillment.com
Our location
1001 Nolen Dr Ste. 500Grapevine, TX 76051
Hours
M-F, 8:30am to 4:00pm CST
Visiting
Brands are welcome to tour the facility — call ahead and we will arrange a time.
Send us the details
The more you can tell us about your brand, volumes and storage requirements, the more accurate our first reply will be.
Common Questions
Frequently asked questionsBrilliant Fulfillment handles receiving, climate-controlled storage, pick and pack, kitting and shipping under one point of contact. Inventory, orders and shipments stay visible in real time through our cloud-based WMS, and orders ship at a 99.8% pick-and-pack accuracy rate.
Yes. Brilliant Fulfillment integrates with Shopify, WooCommerce, Magento and 70+ order sources, including marketplaces and EDI-based retail channels. Most standard integrations are live within days, and orders flow into our system automatically once connected.
Every pick is barcode-scanned and verified against the order, inventory counts update in real time in the WMS, and quality checks are built into packing rather than bolted on afterward. Lot and expiration-date controls apply to supplement, beauty and health SKUs.
Yes — 100% of our Grapevine, TX facility is HVAC climate-controlled, not just a single cold room or the office space. Consistent temperature and humidity protect potency, texture and shelf life for supplements, nutraceuticals, cosmetics and skincare, and climate control is included in standard storage rather than sold as a premium tier.